Terms of Use

Who we are

FotoLama is operated by Swaggers Club LLP (LLPIN ACC-7320, GSTIN 29AFCFS1172E1Z3), E1602, Sattva East Crest, #41 Old Madras Road, Bandapura, Bengaluru, Karnataka 560049, India. “We” and “FotoLama” in these terms mean that firm. Our full contact details, and our Grievance Officer, are on the contact page.

Using FotoLama

By creating an account or using the service you accept these terms. If you do not accept them, do not use the service.

Signing up asks you to accept these terms and our Privacy Policy, and to confirm that you are 18 or over. We record that acceptance — which version, and when.

That includes guests. If you opened an event from a link or a QR code, browsed an album or downloaded a photograph, these terms apply to you too, whether or not you went through a sign-up screen.

Your account

• You sign in with a one-time code sent to your email address, with Google, or with a password if you have set one.
• Anyone who can read that inbox can sign in as you, so keep access to it secure.
• You are responsible for what happens on your account.
• Accounts are for people aged 18 or over, and you confirm that you are when you sign up.

Photographs

• You keep ownership of the photographs you upload. We do not claim any ownership of them and we do not license them to anyone else.
• By uploading, you give us permission to store the photographs and show them to the people the event’s owner has given access to, for as long as you keep them on the service. That permission exists so we can run the service, and for nothing else.
• You must have the right to upload what you upload, and the right to share it with the people you share it with.
• The event’s owner controls who may see and download an album, and can remove photographs from it.

Face matching

• Enrolling a selfie is optional. The app shows what will happen and asks you to agree before it does.
• You can turn matching off, or remove your selfie and your face data, at any time from your Profile.
• If you run an event, switching matching on is your decision. The faces in the photographs you upload are then analysed so that guests can be found in them, including people who have no account. You are responsible for having the right to share those photographs with the people you share them with.
• Matching is automatic, and it will not always find every photograph you appear in — or it may occasionally return one you do not.
• You may not use FotoLama to identify people outside the events you are a member of.

What you may not upload or share

Because FotoLama hosts what its users upload, the Information Technology Rules 2021 ask us to say plainly what does not belong here. Do not upload, store or share anything that:

• belongs to someone else, where you have no right to share it;
• is obscene, pornographic or paedophilic, or invades another person's privacy, including their bodily privacy;
• insults or harasses anyone on the basis of gender, or is racially or ethnically objectionable;
• promotes or enables money laundering or gambling;
• is harmful to children;
• infringes a copyright, a trademark, a patent or any other intellectual property right;
• deceives or misleads people about where it came from, or is something you know to be false or misleading;
• impersonates another person — including a morphed, edited or AI-altered image of a real person;
• threatens the unity, integrity, defence, security or sovereignty of India, its relations with other countries, or public order, or encourages anyone to commit an offence;
• contains a virus or any other code meant to damage, disrupt or limit a computer or a network;
• breaks any law in force.

If something on your account breaks this, we may remove it, and we may suspend or close the account.

What else you may not do

• Use another person’s account, or try to reach events and albums you have not been given access to.
• Interfere with the service, or attempt to extract data from it by automated means.

Plans and payment

• The available plans and their prices are set out on our pricing page. Prices are in Indian rupees and exclusive of 18% GST. The total, including GST, is shown before you pay.
• Payments are taken by Razorpay, by card, UPI, net banking or wallet. We do not see or store your card number.
• A receipt is emailed to the address on the account.
• A paid plan renews automatically at the end of each period, at the then-current price for that plan, until you cancel. Where the payment runs on a standing instruction to your bank or card, you are told before each debit, as your bank's rules require.
• Cancel any time from Account Settings. Cancelling stops the next renewal and leaves the period you have already paid for intact.
• Moving to a larger plan takes effect immediately and is charged the difference for the rest of the period. Moving to a smaller one is scheduled: nothing is charged, nothing is refunded, and the smaller plan starts on the renewal date.
• Refunds are covered by our Refund & Cancellation Policy, which forms part of these terms.
• Credits and referral rewards are not money. They are account balances that reduce a FotoLama invoice. They cannot be transferred, sold or exchanged for cash, and they end with the account.
• If a price changes, the new price applies from your next renewal, not the current one.

Storage, and what happens when you go past it

• Each plan comes with an amount of storage. Once it is full, further uploads are refused until you free space or move to a larger plan.
• You can end up over the limit without uploading anything — by moving to a smaller plan, or by letting one lapse.
• When that happens, everything stays fully available for 30 days: every photograph still lists, still opens and still downloads, and guests keep their access. What stops is uploading and creating new events.
• After those 30 days we delete what is over the limit, whole galleries at a time, oldest first, until the account is back inside its plan. This is permanent.
• We will tell you before it happens. Keep your own copies of photographs that matter to you.

Between a photographer and their client

FotoLama is the tool a photographer or host uses to deliver photographs. We are not a party to the agreement between them and the people they are shooting for. What was promised, what was delivered, and what it cost are between those two — we can help with the software, but not with that.

Availability

The service is provided as it is. We do not guarantee that it will be uninterrupted or error-free, and we may change or withdraw features. Keep your own copies of photographs that matter to you — FotoLama is a way to deliver photographs, not a backup of them.

Ending your use

• You can delete your account at any time from Account Settings.
• Deleting your account also deletes the events you own, and the photographs in them, for everyone who had access. If an event should outlive your account, transfer it to someone else first.
• Deleting your account cancels an active subscription, so it is not charged again. It does not by itself produce a refund for the period already paid for — see the Refund & Cancellation Policy.
• What is removed and what is kept when an account is deleted is set out in the Privacy Policy.
• We may suspend or close an account that breaks these terms. Where we can, we will tell you why and give you a chance to put it right first.

Reporting something

If an album holds a photograph that is unlawful, infringes your copyright, or shows you and should not be there, tell us — the contact page says what to send. You do not need an account to report one.

• We acknowledge a complaint within 24 hours and resolve it within 15 days.
• A complaint asking us to remove something from the list of what may not be uploaded is acted on within 72 hours.
• An intimate image of you — one that shows you undressed or in a sexual act — or an image that impersonates you, including a morphed one, is removed within 24 hours of your complaint.

Liability

To the extent the law allows, we are not liable for indirect or consequential loss, for loss of profit or business, or for loss of photographs or other data. Where we are liable, our total liability to you for everything arising out of your use of FotoLama is limited to what you paid us in the twelve months before the claim arose.

Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

Your responsibility to us

If someone brings a claim against us because of what you uploaded, what you did with FotoLama, or because you broke these terms, you agree to cover the loss that causes us, including reasonable legal costs. We will tell you promptly about any such claim and will not settle it without talking to you.

Changes

If these terms change, the updated version appears on this page with a new date and version at the top. If the change is a material one, we email you and ask you to accept the new version in the app. Earlier versions are available on request.

Once a year we email every account holder a reminder of these terms and of the Privacy Policy.

Governing law

These terms are governed by the laws of India, and the courts at Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising from them.

Before going to court, please write to us. Most things are faster to fix that way, and our Grievance Officer exists for the ones that are not.

Contact

Swaggers Club LLP, E1602, Sattva East Crest, #41 Old Madras Road, Bandapura, Bengaluru, Karnataka 560049, India · hello@fotolama.com · +91 92253 49113 · more ways to reach us

See also our Privacy Policy, Refund & Cancellation Policy, Delivery Policy and Cookie Policy.